Purchasing a Zero Excess Policy Before Collecting Your Hire CarPosted on October 5, 2013 by chsadmin. 0 comments
If you have purchased a ‘zero excess’ insurance policy before collecting your hire car you do not need to purchase any additional insurances at the car hire desk.
Car rental staff are often incentivised to up sell insurance policies to customers collecting their vehicle and we have had reports from Car Hire Search customers that the advice offered can sometimes be misleading. No matter what you are told your zero excess policy is valid. Should you damage the vehicle and an insurance claim is made you will be charged by the car hire company for the excess amount which will then be reimbursed to you by your zero excess insurer.