Avis LV2

Posted on September 30, 2013 by . 0 comments

If you see Avis LV2 on your car hire voucher it is referring to the Avis desk on level 2 of the airport/terminal that you are collecting from.

What is a Car Hire Voucher?

Posted on September 29, 2013 by . 0 comments

When a car hire company refers to your ‘voucher’ they are referring to the paperwork required for you to collect the vehicle. This should have been provided to you by the company you booked your vehicle with.

The voucher will contain details of where to collect your vehicle from along with the terms and conditions of rental. It is not always essential to have your voucher with you but you are advised to print a version prior to travelling to ensure smooth collection of your rental car.

Holiday Autos Acquired by Cartrawler

Posted on September 3, 2013 by . 0 comments

In June 2013 Cartrawler acquired Holiday Autos. Cartrawler also operate the site ArgusCarHire.com.

What does this mean for the customer?

All Holiday Autos bookings prior to the acquisition are still valid so there is no need to act if you have a pending reservation with Holiday Autos prior to June 2013.

See the Cartrawler statement for more details of the sale.

 

Can I rent a car without a credit card?

Posted on September 3, 2013 by . 0 comments

There are very few, if any these days, suppliers who will let you rent a car without a credit card to secure a deposit against. A debit card will not do, the supplier stipulate it must be a credit card.

Its also worth noting that the card must be in the name of the main driver. For example, if you are driving the vehicle yourself  you cannot use the credit card of a spouse.

In short, if you wish to hire a car you are going to need a credit card in your name.

Alamo Gold in the USA

Posted on March 20, 2013 by . 0 comments

Screen Shot 2013-03-20 at 11.16.14

Alamo operate an Alamo Gold policy in the USA which is essentially an extras package offering:

  • Full to empty fuel policy
  • 3 free additional drivers

 

Before taking out the Alamo Gold policy first calculate how much it is costing your for the duration of your rental. The car hire desk will often quote a ‘per day’ price to make the policy seem cheaper than it is. You will also need to be aware of the fuel policy if you do not take out the Alamo Gold cover. For example a lot of Alamo vehicles have a full/full fuel policy as standard which means you simply return the vehicle with a full tank when you return it. If you are not expecting to use a full tank of fuel, that would be the best fuel option to take. However if you are driving long distances and sharing the driving, the Alamo Gold policy may prove worthwhile.

Hertz at Heathrow

Posted on January 16, 2013 by . 0 comments

The Hertz depot at Heathrow is located within the grounds of Heathrow Airport but outside the terminal building. It is accessible via a free shuttle bus that picks up at each terminal and connects with the Hertz depot on Northern Perimeter Road (TW6 2QD). The bus stops are located outside arrivals:

  • Terminal 1 & 4 – Bus stop 2
  • Terminal 3 – Bus stop 21
  • Terminal 5 – Bus stop 19

Hertz Courtesy Bus at Heathrow

Pay on Arrival Car Hire Extras

Posted on December 21, 2012 by . 0 comments

When making your car hire reservation online there are certain extras which are ‘payable on arrival’. This means you pay for them at the car rental desk when you collect your vehicle rather than pre booking them. The reason for this is the local car hire desk will manage their own equipment. Typical extras that are paid for on arrival are

  • Child Seats
  • Booster Seats
  • Snow Chains
  • Sat Nav

Europcar at Heathrow Terminal 4

Posted on May 25, 2012 by . 0 comments

The Europcar desk at Heathrow terminal 4 is located on the ground floor (signposted ‘Arrivals’). The desk can be found to the left of the terminal opposite the BAA information desk.

The contact telephone number is 020 564 3500. The desk is open 24/7.