"I have been charged extra and do not know why - I've tried to email and received no response.
Poor service. "
1/5
1/5
1/5
Thrifty review by 'O Richards'
Value for Money
Customer Service
Overall
"All went smoothly at the airport pick up point, the only problem being damage on the car that wasn't listed on the cars damage list.The car however was clean inside and out and was reliable and gave no cause for complaint."
4/5
3/5
3/5
Thrifty review by 'Peter Allsop'
Value for Money
Customer Service
Overall
"We requested a Peugeot 207 but got a Kangoo (bigger) instead for no additional cost."
3/5
3/5
3/5
Thrifty review by 'Kate'
Value for Money
Customer Service
Overall
"Rented this car after my own broke down in the Dordogne. As this was mid july everthing local was already out. More expensive than I was used to but as it was peak holiday season probably not unreasonable.
Easy to use service it was fortunate I had internet facilities so it was extremely easy to book.
Car was new, spotlessly clean and formalities were very simple"
3/5
4/5
3/5
Thrifty review by 'Andy'
Value for Money
Customer Service
Overall
"Good no problem !"
3/5
3/5
3/5
Thrifty review by 'Syed Kassim'
Value for Money
Customer Service
Overall
"Really good, easy and hassle free. Thanks"
5/5
5/5
5/5
Thrifty review by 'tanya thorne'
Value for Money
Customer Service
Overall
"The car was ready for collection on our arrival and in good condition. However, the petrol station we were told to fill up at near the airport was closed on our return as it was a Sunday Morning. This has resulted in extra charges for refueling the car, which we had not budgeted for. On our arrival at the airport to hand the car back, the desk was not manned ane we just had to post our car keys through a letter box. As we were unable to refuel as requested it would have been helpful if someone had been there for us to explain the situation to and perhaps have avoided the extra cost of refueling. I am sure that the company would have know that this petrol station would be closed on the Sunday. "
2/5
4/5
3/5
Thrifty review by 'RMP'
Value for Money
Customer Service
Overall
"Due to an accident and subsequent 3-hour tailback on the North Circular route towards the airport, I missed my Saturday flight and had to rebook for Sunday. I phoned the agency, got a very helpful and efficient response, and they notified the supplier that I'd be arriving the following day.
Excellent service, the small car (Twingo) was great, quite new and zippy.
Would have been nice to have a clean windscreen (inside) and maybe a few quid off the hire for 18 hour delay! And the charges for filling up (Geant pumps are a bit confusing - however, can't blame Europcar for that) are REALLY REALLY HIGH. Be warned! . "
4/5
5/5
4/5
Thrifty review by 'TA'
Value for Money
Customer Service
Overall
"Great car easy to book and simple process for the whole hire"
4/5
4/5
4/5
Thrifty review by 'Brad crane'
Value for Money
Customer Service
Overall
"everything ok "
4/5
3/5
3/5
Thrifty review by 'rm'
Value for Money
Customer Service
Overall
"The car provider was very efficient meaning I was served promptly, explanation completed well, no hard sell on extras and the young lady even ran out with the bag I left in the rain to ensure I did not lose it."
3/5
4/5
3/5
Thrifty review by 'Paul Jackson'
Value for Money
Customer Service
Overall
"Collection company very good. The member of staff who served me even braved the rain to deliver the bag that I left in their office. Well done to that young lady at Europecar!!!"
3/5
3/5
3/5
Thrifty review by 'Jackson'
Value for Money
Customer Service
Overall
"
No problems and hassle free"
4/5
5/5
4/5
Thrifty review by 'CPW'
Value for Money
Customer Service
Overall
"car ready vehicle in good condition company very good"
5/5
5/5
5/5
Thrifty review by 'edward greenan'
Value for Money
Customer Service
Overall
"Delay in money being held was a pain but otherwise a brill experience."
5/5
5/5
5/5
Thrifty review by 'WLADYSLAW'
Value for Money
Customer Service
Overall
"Great value and easy transaction.
Good car that was ready and clean when we collected"
5/5
5/5
5/5
Thrifty review by 'Dave'
Value for Money
Customer Service
Overall
"Slightly over long collection procedure other wise a good experience. Car as ordered. In good condition and clean."
5/5
4/5
4/5
Thrifty review by 'Antony'
Value for Money
Customer Service
Overall
"All excellent and would definitely use again if need arises - we dont often hire a car in Switzerland"
4/5
4/5
4/5
Thrifty review by 'PEB'
Value for Money
Customer Service
Overall
"Ordered a small car but got a much bigger one - Europcar staff at airport were efficient. Car was a bit harder to park etc and being a petrol was quite thirsty. Car had winter tyres which we had not requested but would not say no to. Car had 9000km on the clock a few scratches on the bodywork and a broken radio antenna. No arguements about the scratches and condition yet (Hertz tried to sue me 6 months after a rental once)."
4/5
4/5
4/5
Thrifty review by 'Submariners Wife'
Value for Money
Customer Service
Overall
"Good car / very good price"
4/5
4/5
4/5
Thrifty review by 'Giovanni'
Value for Money
Customer Service
Overall
"As I have used Eurocar before at Limoges Airport, the staff are very pleasant and helpful.
The only thing I would say could be improved and I have said this before is -- they know which flight is arriving as it is on the booking but when you arrive you have to take your luggage and go and find the car by it,s registration on a car park over 200mtr,s away. Then come back if there is any problems (which this time there was). There were quite a few scratches on body and wheels and the tank was not full --all of which I reported.
The point is -- why can the vehicle not be outside so that it can be checked and returned to same?
Certainly poor if it is raining.
I am using the airport again at the end of February, but I doubt anything will change!"
4/5
5/5
4/5
Thrifty review by 'Alan heath'
Value for Money
Customer Service
Overall
"GREAT SERVICE......CAR WAS PERFECT. GOOD PRICE AND GOOD SERVICE OVERALL.WILL BE USING YOU AGAIN.
THANK YOU.
CERI MORGAN."
5/5
5/5
5/5
Thrifty review by 'Ceri Morgan'
Value for Money
Customer Service
Overall
"No problems. Would have liked the additional driver at no extra cost but that's a lease issue I suppose"
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