National Reviews from Car Hire Search users

  • Be careful when hiring, as most companies will want you to return the car empty which is poor value for money. National do a full to full policy, which is more convenient. Lots of petrol stations around the Airport so not difficult to fill up. #
    National at Carcassonne Airport
    Reviewed by tracy
  • See below. Car ready, clean and in good order. Lanes into carhire return confusing. Car return very straightforward, quick, friendly and efficient. #
    National at Nice Airport
    Reviewed by Chris Newbery
  • Vehicle was washed, fueled and ready to go when we arrived. Desk was very professional and quite quick to process our details (considering the sizable queue). I would rate Europcar quite highly based on this performance. #
    National at Luton Airport
    Reviewed by P.Simpson
  • We had to wait nearly an hour in the queue at the airport as there were only two ladies working and lots of people waiting. The vehicle wasn't in the carpark near the office, we did check it and there were a couple of scratches so we went back to the office, they didn't want to come and check but did mark it on the sheet. When we returned the vehicle the lady did check the vehicle and was really friendly. #
    National at Carcassonne Airport
    Reviewed by John Williams
  • There were clear instructions however at the care hire they did not need the voucher but required the actual booking details. All information came through promptly and was easy to download and print. #
    National at Carcassonne Airport
    Reviewed by Helen
  • Car was ready and in excellent condition. Checking in was very slow and even thought there was a long queue the staff did not work with any sense of urgency #
    National at Toulouse Airport
    Reviewed by Mikel Lee
  • I was disappointed with Eurocar (National), the provider of the car. The queue at the airport was extremely long. I waited for 55 minutes in the queue before I was served. There were only 2 people on the desk who were working very hard and were polite.
    The car was in excellent condition. Returning the car was fast and very efficient.
    #
    National at Toulouse Airport
    Reviewed by Robert Stewart
  • Good service and good value for money. There was a large scratch on offside front wing that was reported at start of hire and noted by company.

    Very satisfied with service received
    #
    National at Limoges Airport
    Reviewed by barry butler
  • Very efficient, prompt and friendly service including English communication so my rudimentary French not required and the car itself was excellent. #
    National at Limoges Airport
    Reviewed by LPJ
  • It was good hiring a car through this company. As my friend and I are backpacking, we wanted to use the most budget option possible, and found it through this company. In saying this, the costs did end up stacking up and it would be useful if more 'budget style' vehicles were also made available for hire. The cars may not need to be as pretty as the bright blue Pergoet we received (the cheapest available!), but if older, clunkier cars can cut costs for budget travelers more, it would be great if they too were available for hire. There's so few budget options for car hire in the UK!
    That was just a more general rant though, I realise.
    This company is good!
    #
    National at Derby
    Reviewed by E Perrins
  • All good, what I've come to expect #
    National at Southampton Airport
    Reviewed by Alan Garnham
  • Good efficient service at pickup and drop off point (airport). Car OK (bit knocked about but fully functioning!). Staff friendly and did not complain that I had no time to fill up on return (hope they don't charge the earth for the fill up). #
    National at Bergerac Airport
    Reviewed by Bob S
  • Good efficient service at pickup and drop off point (airport). Car OK (bit knocked about but fully functioning!). Staff friendly and did not complain that I had no time to fill up on return (hope they don't charge the earth for the fill up). #
    National at Bergerac Airport
    Reviewed by Bob S
  • Everything went smoothly. The car was ready for collection when I arrrived. We asked for a 2nd driver to be registered. This was done with no fuss.
    There were a few small scratches on the car which I queried as they were not showing on the sheet provided, but I was assured that they were no problem, and so it turned out to be.
    We delivered the car back and handed over the keys with no problem.
    Al in all, a trouble free experience, which is exactly what you want!
    #
    National at Bergerac Airport
    Reviewed by Cathy
  • Everything went smoothly. The car was ready for collection when I arrrived. We asked for a 2nd driver to be registered. This was done with no fuss.
    There were a few small scratches on the car which I queried as they were not showing on the sheet provided, but I was assured that they were no problem, and so it turned out to be.
    We delivered the car back and handed over the keys with no problem.
    Al in all, a trouble free experience, which is exactly what you want!
    #
    National at Bergerac Airport
    Reviewed by Cathy
  • Good points
    1 Customer service was good
    2 the car got me from A to B

    Bad Points
    1 the car was old battered & dented parts missing off it.
    2 fan bely screamed like mad on start up.
    3. AC was useless i might as well not paid the extra money.
    4. the car needed a clean inside.

    Majority of the hire cars from other firms were new i was disappointed.
    #
    National at Kefalonia
    Reviewed by J Barrett

National rated 3/5 based on 16 customer reviews