Goldcar Reviews from Car Hire Search users

  • Our car was ready when we arrived & it was fully valeted & Filled with diesel. The staff were very friendly & with a clear explanation of our options with regard to insurance etc we were quickly on our way. The car was virtually new having only 3000 km on the clock when we hired it & I have to say for the 800 km we traveled over the days we had the car it was a pleasure to drive. It was also easy to locate where we had to return the car at Toulouse Airport.


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    Goldcar at Toulouse Airport
    Reviewed by Ian Hudson
  • The car was fine and I had no problems with the booking. The rental price was reasonable given it was peak season. My comment would be having rented cars in Mallorca a number of times, that the price that is advertised on the booking is rarely the price you actually end up paying. Even if you reject the hard sell on the insurance products (lots of scaremongering as the included insurance if you don't take the additional cover is barely sufficient to cover legal requirements, doesn't always include breakdown recovery and the excesses are eye watering) I paid something like 90 euros (refundable) for a tank of fuel (the rental was advertised as pick up full drop off full), and some random and rather outrageous surcharges which I believe were for the car being a diesel (!) and it being a nearly new vehicle. It seems like the rental companies operate by advertising low prices on comparison sites like this one and then seeing what else they can get away with charging once you are a captive audience on arrival. #
    Goldcar at Palma De Mallorca Airport
    Reviewed by Peter
  • Didn't have any real dealing with them apart from the booking. it would be helpful if they could advise you of the car rental firm before committing to the booking #
    Goldcar at Tenerife South Airport
    Reviewed by Derek Richardson
  • Didn't have any real dealing with them apart from the booking. it would be helpful if they could advise you of the car rental firm before committing to the booking #
    Goldcar at Tenerife South Airport
    Reviewed by Derek Richardson
  • The conditions (and as a result the price) on the actual rental voucher turned out to be different to what we booked with Auto Europe. Therefore I don't think Auto Europe provided a good service on this occasion.
    Goldcar in Lanzarote charges separately for the full tank - it's not included in the price one pays at the booking. Naturally it's very expensive to buy petrol from them and in addition they charge a "service" charge for putting petrol in the tank. The petrol money, they say, we'll get back if we bring the car back full, but the service charge is lost. And they couldn't even tell me how much this service charge is.
    Also, Goldcar will debit the 800 Euros excess from your credit card and keep it for one month after you bring the car back!
    They don't carry out an inspection when you pick up the car claiming that any damage to the car exterior is included in the hire charge.
    We have not had such a dodgy hire car for a while and I would not recommend going with Goldcar ever again, no matter how little their headline price is.
    I hope I will see my full 800 euros excess again, but am not very confident as they'll find something to charge me and it will be printed in their small that you'll only receive with the voucher by which time it's too late to go back.
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    Goldcar at Lanzarote Airport
    Reviewed by st
  • All good and moneybalso back for the extra fuel I left in the car #
    Goldcar at Faro Airport
    Reviewed by marc
  • Goldcar at Faro caused uneasiness and concern.Car hadn't been checked and had to be done in the dark. High pressure selling tactics oin respect of CDW policy, despite already having taken a policy out prior to travelling.. Not comfortable with advice/explanation of motorway toll system and electronic recorder - anticipating additional charges to be imposed when tolls are collected. #
    Goldcar at Faro Airport
    Reviewed by Harvey Clarke
  • Goldcar at Faro caused uneasiness and concern.Car hadn't been checked and had to be done in the dark. High pressure selling tactics oin respect of CDW policy, despite already having taken a policy out prior to travelling.. Not comfortable with advice/explanation of motorway toll system and electronic recorder - anticipating additional charges to be imposed when tolls are collected. #
    Goldcar at Faro Airport
    Reviewed by Harvey Clarke
  • So easy to use this site. They do the searching for you.

    For this rental I was contracted with Gold Car on Fuerteventura and it could not have gone any better.

    Prompt collection at the airport...a mere 4 minute drive to their office/car collection....effortless check in from a really friendly lady at the reception...a spotless and nearly new car....A no fuss return.

    For sure would rent again through this method.
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    Goldcar at Fuerteventura Airport
    Reviewed by SEan
  • So easy to use this site. They do the searching for you.

    For this rental I was contracted with Gold Car on Fuerteventura and it could not have gone any better.

    Prompt collection at the airport...a mere 4 minute drive to their office/car collection....effortless check in from a really friendly lady at the reception...a spotless and nearly new car....A no fuss return.

    For sure would rent again through this method.
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    Goldcar at Fuerteventura Airport
    Reviewed by SEan
  • The car was as new and performed perfectly. The provider was not directly from Auto Europe where I had booked it but presumably subcontracted to Goldcar (in Faro). I had also booked and paid for comprehensive insurance from Auto Europe in the UK but the Goldcar office tried to persuade me that it was not satisfactory and wanted more than twice the price for theirs. I had to phone the UK insurers for confirmation that my insurance was in order and then insisted on keeping my own insurance against Goldcar staff objection. I noticed that Goldcar adopted the same technique with other customers while I was waiting. #
    Goldcar at Faro Airport
    Reviewed by M Richardson
  • Goldcar charge 90Euros for a full tank of petrol and you must use it all. For a 4 day break in the Algarve this is impossible.

    PLEASE MAKE THESE COSTS CLEAR ON YOUR WEBSITE
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    Goldcar at Faro Airport
    Reviewed by Dave Wright
  • Car was in terrible condition. The queue was massive and slow. They tried to add charges wherever possible. #
    Goldcar at Girona Airport
    Reviewed by Smithy

Goldcar rated 3/5 based on 13 customer reviews