Budget Reviews from Car Hire Search users

  • Simple and quick transfer from the airport to the AVIS pick-up location (3 mins drive), car was relatively new and as expected (Ford Ka) and the team were helpful. #
    Budget at Jersey Airport
    Reviewed by Vil
  • Very helpful staff member at Avis Peterborough - made the pickup quick and easy. The car was an estate as specified, clean, comfortable and easy to drive. Would recommend. #
    Budget at Peterborough
    Reviewed by Amg
  • Good experience. Went all smooth. We're given a brand new car so had no problems. #
    Budget at Venice Airport
    Reviewed by Salim Chaudhry
  • Good experience. Went all smooth. We're given a brand new car so had no problems. #
    Budget at Venice Airport
    Reviewed by Salim Chaudhry
  • Car was ready.
    had ordered a small car eg Ford Focus but was given a much larger vehicle.
    #
    Budget at Billund Airport
    Reviewed by P A Borges
  • Convenient bus to Budget site at Heathrow, friendly helpful driver who helped load up our bags on the bus.
    Quick and efficient service when picking up. Only negative was that no map of how to get onto the M25 or how to return to the car rental site provided which meant we got quite lost on the way back! Very easy helpful drop off and staff once again helped us with bags, car seat, buggy etc which was much appreciated.
    #
    Budget at Heathrow Airport
    Reviewed by AMG
  • Very positive experience all around. The car was ready and parked adjacent the airport terminal and was exactly as described. Friendly and helpful service from the Budget car provider. #
    Budget at Cork Airport
    Reviewed by NIgelR
  • I was very Very Happy with the service I received from your staff with the Car You provided me with and with the you provided most of all with the service that your wonderfull staff provided. Thank You so much. Yours Sincerely. Mr.John.Murnane. #
    Budget at Knock Airport
    Reviewed by John.murnane
  • Car was ready, clean, almost new but with a bump on the side which is no Problem. Very friendly and showed me how to open the petrol cap which can be difficult. #
    Budget at Edinburgh Airport
    Reviewed by gill
  • I had to wait 45 minutes for the vehicle from Budget/Avis at Milan Linate. I find this is not acceptable, and is the second time this year I have had such a long wait from this supplier, in this airport. #
    Budget at Milan Linate Airport
    Reviewed by Roberto Tambini
  • The Hire Staff were very friendly and very efficient, the car was parked very near to the Hire Office, it was a nearly new vehicle in excellent condition. The return car park was an easy walk away from the Hire Office and the Staff on my return were also very friendly. I would not hesitate to use the same combination of Companies for my next trip to Denmark. #
    Budget at Billund Airport
    Reviewed by Graham B
  • petrol tank not full when I picked up the car although the person on the desk said it was full.i only realised it was not full when i filled it on returning the vehicle car cleanliness not very clean. #
    Budget at Dublin Airport
    Reviewed by teresa blessington
  • Arrived at the counter to find the car that I had asked for was not available. Had to wait over an hour an a half, after an 8 hour flight!, for the car to arrive. #
    Budget at Gatwick Airport
    Reviewed by Mr N J Howard
  • The dar was fine - our problem was that the £9.99 insurance I paid for at the point of booking online was not on Budget/Autoeurope's records, so I was obliged to pay £31.99 at point of collection to replace it. I misguidedly took the word of the person at the desk that it must not have been processed, however, when I got back home I saw that both amounts had been taken off my card. Very disappointed in this unprofessional approach. #
    Budget at Stansted Airport
    Reviewed by D Hanson
  • A couple of things. First it took a fairly long time to do the paperwork partly my fault as I did not have the paper copy of the driving license. Second when we were sent outside there seemed to be no system we were sent out and told to just press the unlock button in the dark amongst about 3 other people which was not ideal as we went to the same vehicle a few times. Then when I drove off, the next day the car would not start eventually after 3 hours the RAC came out and eventually told me it was because the car had to be immobilised by putting my foot on the clutch. I would have appreciated been told this when I took the car. I told the branch and they rightly said "How did you drive it away from the branch?" I said it was by pure chance as when I get in to any unfamiliar car I always have my foot on the clutch in case it is in gear. Therefore I do to deem it necessary to do it again as I always leave it in neutral thereafter. On a positive note they were very helpful when I asked to swap the place of return from heathrow to stansted. Vehicle was fine by the way. #
    Budget at Heathrow Airport
    Reviewed by Martyn Kilburn
  • We had some problems with the credit/address check which was very frustrating since I have hired a car in the past, and there wasn't much room for discussion around the subject- in the end it worked out but got away with the car an hour after we had expected to. The vehicle was in good condition and the company we collected from did their best for us, but it was a stressful experience. #
    Budget at Cambridge
    Reviewed by Erin
  • Efficient friendly service. Thanks for speaking English :) #
    Budget at Billund Airport
    Reviewed by Allan Faulkner
  • Car was not automatic but it was an upgrade (ok). There was no one at Bratislava airport to receive the car. #
    Budget at Kosice Airport
    Reviewed by Pedro
  • The absence of a proper cold air-conditioning system in the small car we hired was very problematic - especially as there was a rare heat wave during our visit. We have learned from this and will ensure we check this out before making any new car hire arrangements.
    The service was fine, the car was OK, and we didn't have to wait long to get the car.
    #
    Budget at Knock Airport
    Reviewed by Kiwi couple
  • No need to contact Argus, they sent information promptly and efficiently. Also sent reminder before start of hire.

    Booked with Budget, car provided by Avis.
    Efficient and friendly service desk.
    Car was clean and no problems. Minor damage on car was clearly marked on documentation.
    Return of car was fast and efficient.
    #
    Budget at Bastia Airport
    Reviewed by John Ferrario
  • There was a bit of white dust on the back end, otherwise fine.

    I managed to knock off the nearside wing mirror. For this, I was charged â?¬496.85, which seems a bit steep for an Alfa Guiletta.
    #
    Budget at Toulouse Airport
    Reviewed by Donald
  • The service provided by the car provider was fantastic. From being greeted at the front desk, to returning the car we experienced some of the best customer service we have ever received. Please pass on our thanks.

    We hope to be able to use your services again in the future.
    #
    Budget at Southampton Airport
    Reviewed by Neil Flowers
  • I was hosptalised in Bangkok and because I did not turn up on time my car hire was cancelled. The staff were very unhelpful, advised my car hire was cancelled and to rebook it was three times more. So I complained. I am currently claiming back my car hire. #
    Budget at Heathrow Airport
    Reviewed by Tracy wilks
  • Easy to book and minimal procedures at pick up and drop off. Clean car, good condition. I'll use you again. #
    Budget at Stansted Airport
    Reviewed by AM
  • On-line price £88. Seemed very reasonable.
    When arrived at the car rental location (Budget Rentals, Stansted Airport), was advised that either pay £1,000 Excess on my credit card - which would be reimbursed 10days after safe return of vehicle with no damage, including stone chips etc), or MUST buy comprehensive insurance at a cost of £200.

    Advised (discretely) by sales agent at Budget, that it is standard practice to low ball the price on internet to get the customer in the shop where (having already paid £88), one is somewhat cornered.

    So, you could say, I am not best happy.
    #
    Budget at Stansted Airport
    Reviewed by Steve

Budget rated 3/5 based on 25 customer reviews