Car Hire at Gatwick Airport Reviews from Car Hire Search users

  • A good service overall #
    Auto Europe at Gatwick Airport
    Reviewed by Alam 16 March 16
  • This hire was through Easirent. the problems I had 1. They argued over the need for me to take zero excess insurance and said that your zero excess did not cover me. It cost me another £25. 2. I then waited 40 minutes for them to bring the car around and for me to drive way. The consequence was I was 40 minutes late for a business meeting. 3. They marked the car as no marks or dents etc., however on the inspection with the staff member i saw that part of the rear bumper was missing. He did not want to make a note of it on the schedule. I said I was not prepared to accept the car without the paperwork showing the missing piece. Only after I took a photo of it did he agree to mark it on the schedule. 4. They had mentioned to me that the car was not washed, but clean outside. But the car had been washed and the front seats were covered with crisps from the previous hirer. They came across as very dishonest, and inefficient. Not impressed #
    Easirent at Gatwick Airport
    Reviewed by Trev Gregory 29 January 16
  • Most of the info was fine however the section re what to bring needs updated. At the rental desk I was told the counterpart of the license is no longer needed. I should have gone onto the DVLA website though and registered so that the rental company could check my driving history. This is not mentioned in Auto Europe confirmation. #
    Interrent at Gatwick Airport
    Reviewed by erica mcilmoyle 02 November 15
  • Good service from car company. However the third party was slow to respond to emails or questions regarding booking. Parking charges at collection point is to much!!! #
    Thrifty at Gatwick Airport
    Reviewed by Greg 24 August 15
  • We used car hire search and booked a Mercedes C class equivalent via Avis. The price was the most competitive. A little too good to be true. We printed all documentation as required and when we arrived at Gatwick Avis had our booking details and the service we received was excellent. We even got our car upgraded to an E Class. I would have no hesitation using Car Hire Search. A quick, efficient and easy way to book a rental car. #
    Avis at Gatwick Airport
    Reviewed by K Moursy 08 July 15
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  • Rented from Enterprise through Auto Europe. Excellent all round. Excellent price, very pleasant and helpful staff at the desk and the car park on pick up and return, quick with administration and a nice little car. No hassle, no problems, the best I've experienced #
    Auto Europe at Gatwick Airport
    Reviewed by ARG 23 April 15
  • Very good service would recommend #
    Interrent at Gatwick Airport
    Reviewed by Christina arnott 31 December 14
  • I was extremely impressed with the service I received from Thrifty. I will definitely consider using them for my future rental needs. #
    Thrifty at Gatwick Airport
    Reviewed by David 28 December 14
  • The car collection went smoothly and I had no problems. #
    Green Motion at Gatwick Airport
    Reviewed by Paul 12 June 14
  • I had no problems with booking a car with Argus. #
    Argus at Gatwick Airport
    Reviewed by Mark 06 June 14
  • I was happy with the overall car hire experience. The Firefly desk was in the same location as the other major car rental companies (not offsite, and not requiring a bus ride to get to the car). The staff were friendly and helpfull. I have no complaints with the service. #
    Rental Cars at Gatwick Airport
    Reviewed by Mark 16 May 14
  • The car I had booked was not available on arrival, evening though I had rung the hire car company prior to boarding my flight, thereby giving them over 8 hours to be prepared. I was then offered a 9 seater mini-bus as an alternative, which I had to take as I was running late. When I asked for a replacement a few days later, no effort was made and I then got another car from another company and returned the mini-bus back 4 days early but was not offered a refund. #
    Easirent at Gatwick Airport
    Reviewed by Nigel Howard 19 March 14
  • Arrived at the counter to find the car that I had asked for was not available. Had to wait over an hour an a half, after an 8 hour flight!, for the car to arrive. #
    Budget at Gatwick Airport
    Reviewed by Mr N J Howard 31 January 14
  • All good regarding Argus #
    Argus at Gatwick Airport
    Reviewed by Paul Mitchell 05 August 13
  • The vehicle was fine and paperwork done efficiently. Company staff friendly and helpful. #
    Argus at Gatwick Airport
    Reviewed by PG 22 June 13
  • This was an excellent service. I have already used "Enterprise" car hire company. They are excellent, very good quality of service, car ready to go, very good car and good and clear advice from the staff. I always hire with them as I am highly satisfied with everything. #
    Enterprise at Gatwick Airport
    Reviewed by Chantal 21 January 13
  • Assuming no extra charges all was smooth and worked well #
    Holiday Autos at Gatwick Airport
    Reviewed by Steve lee 21 December 12
  • This is a wonderful way to find cheapest car rental. The only minus was that when booking a car on airport, we didn't see in advance that the car hire was not located at the airport itself. Plus was that transportation to car hire was free. Service was great. Excellent vehicle, exceeded expectations. #
    Green Motion at Gatwick Airport
    Reviewed by EB 12 December 12
  • When we arrived the car was not ready. It had been hosed off but wasnt properly cleaned. There was limited petrol in the car and the petrol warning light came on soon after we set off on our journey. The vehicle was in good condition inside, but there was no handbook in the glove compartment. A warning light came on on the dashboard on our first day, and it was only by chance that I knew it indicated the car service was soon due. Had I not known that, I would not have known if it was a mechanical fault with the car which could impede our journey. Additionally, there was only a handwritten note with the road recovery telephone number in case of breakdown. The staff in the office were pleasant and the paperwork was completed quickly. #
    Green Motion at Gatwick Airport
    Reviewed by JM 27 October 12
  • Argus has a great and easy to use site that gives better rates than almost anyone else. What i liked is that it is very transparent. i found other sites that had supposedly cheaper rates but the fine print had a lot of hidden rates! we picked up from europcar at london gatwick and returned at edinburgh. Everything was great - quick checkout, relatively new car, friendly service and there was no problem with anything. i'll definitely be using argus again. #
    Argus at Gatwick Airport
    Reviewed by SS 26 August 12
  • The rental was through Budget and was painless. #
    Argus at Gatwick Airport
    Reviewed by Nick 11 June 12
  • Second time I've used holiday autos, and the second time I've arrived to my destination airport and not been able to get my car. First time they just didn't book it (xmas eve and no other car available from anywhere!), and this time they didn't tell me I would need my paper counterpart to my UK license - something I have never needed to hire a car in the past, anywhere. However, that said their willingness to fix the problems has been first class, and both times they covered costs of taxi, bus and a replacement alternative car albeit only the following day. If I thought they'd got their product sorted I would use them again, however I doubt I will, as I'd sooner have a guarantee that my hire car was waiting for me... #
    Holiday Autos at Gatwick Airport
    Reviewed by nick 09 May 12

Car Hire Gatwick Airport rated 3 / 5 based on 22 customer reviews