Car Hire in Fes Reviews from Car Hire Search users

  • Overall I was unhappy with the service I got from Hertz. Some of the staff were brilliant (the two ladies at Fez and Ourzazate, where I needed to replace a burst tyre) and professional but there was one staff member who could not have been more dishonest. I picked up the car from the Fes downtown office. I was unhappy about having been given a car with a broken lower front light but let's let that pass. When I checked the petrol tank and pointed out that it was only 7/8 full, one of the male staff members told me it was "no problem".I insisted it got marked as such on the rental document but he refused saying it really was "no problem" and I could return it at the same level. When I returned the car to Agadir 31/32 full, the staff there refused to accept it as full, called the Fez office, only for the staff member there insist it was full when I picked it up. Eventually the lady in charge in Fez accepted my position. Clearly the male staff member at Fez had used the car without her knowledge and tried to pass the cost of the petrol he used to me by convincing me to part with a tank 7/8 full that was not marked on the rental document. #
    Hertz at Fes
    Reviewed by Bozkurt 03 January 13

Car Hire Fes rated 2 / 5 based on 1 customer reviews