Car Hire at Innsbruck Airport Reviews from Car Hire Search users

  • Megadrive tried to charge for winter tyres when they were included in the price. Only one person was on the desk to process both bookings and receive returns. Queued for nearly an hour. Argus T&Cs do not specify cross border charge which leaves the provider to charge what they want. We paid extra to travel to Italy which is within Europe and only 50km to the south of Innsbruch. #
    Argus at Innsbruck Airport
    Reviewed by Bruce Wyllie 05 March 16
  • The service from Auto Europe was prompt and efficient. Within minutes of making a car selection and entering payment details my confirmation and rental voucher was received. However, this level of automated and satisfying service ends there. On arrival at the car rental 'booth' there was a 45 minute wait!!! this is terrible customer service. The rental company knows it has 10 new customers arriving on a plane at the same time but takes no measures to employ the right level of resource. Once at the front of the queue, surprise surprise, the Auto Europe computer system does not transfer any details to the rental company system!! I have to hand write a form with all the details already provided which then has to be typed in to the computer. This is the year 2015 and basic information is entered THREE times!! And finally the car received is nothing like the one in the photo (but that is nothing new). Car Hire companies have a different perception of what cars are in the same class than most people do.... I cannot recommend 'MegaDrive' at Innsbruck Airport, the service was terrible. #
    Auto Europe at Innsbruck Airport
    Reviewed by G.Wallder 25 April 15
  • My order was confirmed within minutes and the service at the airport was very good. #
    Sixt at Innsbruck Airport
    Reviewed by Graham Wallder 01 April 13
  • I cannot rate the value of the car hire as I received NO car! Communication from Car del Mar was non existent. No calls or e-mails were returned. The English office does not operate on a Saturday. I had to call the Austrian office. Less than 24 hours before I was due to pick up the car a cancelation was agreed (I had to chase again). And I booked with another hire company who confirmed the car within minutes. I cannot recommend Car del Mar and will not book with them again. #
    Car Del Mar at Innsbruck Airport
    Reviewed by Graham Wallder 01 April 13

Car Hire Innsbruck Airport rated 3 / 5 based on 4 customer reviews